Section 2 Overview
Section 2 focuses on intake, or the point of entry for a family. The information in this section will assist staff in understanding the procedures throughout the entire intake process, from initial contact with the Child Abuse and Neglect Hotline Unit (CANHU), through the process of an investigation or family assessment. Completing a thorough family assessment or investigation will help staff identify the service needs of the family.
Chapter 1 Overview
This chapter identifies and explains the various types of Child Abuse/Neglect reports and referrals that the Children’s Division accepts and responds to. When the Child Abuse/Neglect Hotline Unit (CANHU) receives a call or letter with allegations of child abuse/neglect, the CANHU Children’s Service Worker will interview the reporter and through a Structured Decision Making Screening Process, will collect enough information to determine if the allegations will be categorized as the following:
- A report of child abuse or neglect;
- Mandated reporter referral;
- A physician/health care provider requests a "Newborn Crisis Assessment".
- A non-caretaker referral;
- A possible preventive services referral;
- A Non-CA/N child fatality; or
- Other.
This chapter will provide a basic overview of Investigations and Family Assessments (related response procedures are provided in Section 2, Chapter 4 for Investigations, and Section 2, Chapter 5 for Family Assessments). Procedures and Guidelines for responding to referrals are provided in this chapter.
Table of Contents
1.1 Child Abuse/Neglect Reports
1.1.1 Investigations
1.1.1.1 Reports Involving Death or Serious Injury
1.1.2 Family Assessments
1.2 Child Abuse/Neglect Referrals
1.2.1 Mandated Reporter Referrals
1.2.2 Preventive Services Referrals
1.2.3 Non-Caretaker Referrals
1.2.4 Non-CA/N Related Child Fatality Referrals
1.2.5 Miscellaneous Referrals
1.2.5.1 Missing Child
1.2.5.2 Licensing Violations
1.2.5.3 Referrals from Court pursuant to Ex-Parte Orders of Protection
1.2.5.4 Safe Place for Newborns
1.3 Newborn Crisis Assessments
Chapter Memoranda History: (prior to 1/31/07)
CD04-01, CD04-97, CD05-35, CD05-40, CD05-50, CD06-68, CD05-72, CD06-34
