Section 2 Overview
Section 2 focuses on intake, or the point of entry for a family. The information in this section will assist staff in understanding the procedures throughout the entire intake process, from initial contact with the Child Abuse and Neglect Hotline Unit (CANHU), through the process of an investigation or family assessment. Completing a thorough family assessment or investigation will help staff identify the service needs of the family.
Chapter 2 Overview
This chapter covers information pertaining to the initial contact with CANHU when reporting abuse or neglect.
Table of Contents
2.1 Reports Received at the Child Abuse/Neglect Hotline Unit (CANHU)
2.1.1 Information Obtained From the Reporter
2.2.1 Upgrading Lower Response Priority to Emergencies
2.3 Response Track
2.3.1 Parameters of Investigation Response
2.3.2 Parameters of Family Assessment Response
Chapter Memoranda History: (prior to 1/31/07)
CD04-01, CD05-35, CD06-34, CD07-05
Memoranda History:
Attachments:
Attachment A: Care, Custody and Control
Attachment B: Criteria for Priority Response Level (1) One
Attachment C: Duplicate Reports
Attachment D: Investigations Involving a Conflict of Interest
Attachment E: Determining Most Appropriate County for Investigation
Attachment F: Determining Appropriate CA/N Reports
Attachment G: CA/N Report/Referral Call-Out Procedure for After-Hours and Holidays
