Important Telephone Numbers for EBT Retailers

Retailer Manager

• Telephone:  1-800-696-8259
• Facsimile:  573-636-8292

Need More Information About:

• Your Food Stamp Merchant Application?
  Call FNS at 816-823-4630 (Kansas City)
• Your Business Options and EBT?
  Call the retail manager at 1-800-696-8259 or 573-636-0909

Need To Report:

• You are unable to process transactions?
  • Government issued equipment: Call the Merchant Help Desk at 1-800-831-5235
  • Third Party Provider:  Call your Third Party Help Desk
• You are changing the name or address of your store?
  Call FNS at 816-823-4630 (Kansas City)
• You have changed the store’s bank account?
  • Government issued equipment: Call the Retail Manager at: 1-800-696-8259 or 573-636-0909
  • Third Party Provider:  Call your Third Party Help Desk
•  You are closing or selling your store?
  • Call the retail manager at 1-800-696-8259 or 573-636-0909
  • Call FNS at 816-823-4630 (Kansas City)