Mandatory Passages And Language For MC+ Managed Care Health Plan Handbook

Welcome To MC+ Managed Care

You live in an area of the state where you get most of your benefits from a MC+ Managed Care health plan. Each MC+ Managed Care health plan member must have a Primary Care Provider (PCP). A PCP manages a member's health care. In non-health plan areas of the state, individuals eligible for MC+ receive health care services through MC+ Fee-for-Service. There are a few services that members in a MC+ Managed Care health plan will receive from MC+ Fee-for-Service. MC+ Fee-for-Service members must go to an MC+ approved provider. You can do an on-line search to find an MC+ approved provider or you can call 1-800-392-2161 for a list of MC+ approved providers.

Keeping Your Insurance

It is very important you let your Family Support Eligibility Specialist know when your address changes. Important letters and information will be mailed to the address you have given. You or your children could lose your MC+ coverage if you do not respond to State requests for information. Please make sure that you answer all mail from the State.

Interpreter Services

If you do not speak English call your health plan to ask for help. They can help if you do not speak or understand English.

They will get you a translator when needed.
They may have handbooks in your language.
They will get a copy of the grievance and appeal rules in your language.

Visually And Hearing Impaired Members

Your MC+ Managed Care health plan has this handbook in an easy to read form for people with poor eyesight. Please call your health plan for help. We have a special phone number for people with poor hearing. Members who use a Telecommunications Device for the Deaf (TDD) can call the health plan TDD line

PRINT IN A LARGER FONT

PRINT THE ABOVE INFORMATION ON THE FIRST PAGE OF THE HANDBOOK.