Missouri Department of Social Services
221 West High Street • P.O. Box 1527 •
Jefferson City, MO 65102-1527
If you get Supplemental Security Income (SSI), meet the SSI medical disability definition, or get adoption subsidy benefits you may stay in MC+ Managed Care or you may choose to get MC+ Fee-for-Service using MC+ approved providers. Call the MC+ Managed Care Enrollment Helpline at 1-800-348-6627 for information and to make your choice.
You may change MC+ Managed Care health plans for any reason during the first 90 days after you become a MC+ Managed Care health plan member. You will also be able to change during your annual open enrollment time. Call the MC+ Managed Care Enrollment Helpline at 1-800-348-6627 for help in changing MC+ Managed Care health plans.
You may be able to change MC+ Managed Care health plans after 90 days. Some reasons for changing include but are not limited to:
Your health plan cannot make you leave the health plan because of a health problem.
If you have a baby you must:
Your baby will be enrolled in your health plan. Call the MC+ Managed Care Enrollment Helpline at 1-800-348-6627 if you want a different MC+ Managed Care health plan for your baby. This is the only phone number you can use to change your baby's MC+ Managed Care health plan. You cannot enroll the baby before birth. You cannot change MC+ Managed Care health plans for your baby until after your baby is born and has an MC+ number. The Family Support Division staff cannot change your baby's MC+ Managed Care health plan.
To be sure your baby gets all the services he or she needs, continue to use your current MC+ Managed Care health plan and PCP until the new MC+ Managed Care health plan is effective. If you want to change your baby's MC+ Managed Care health plan it will be, at most, 45 days before the new MC+ Managed Care health plan is effective.
If you move, it is important that you report your new address by calling your local Family Support Division Office and the MC+ Managed Care Enrollment Helpline at 1-800-348-6627. Then call your health plan. Your MC+ Managed Care coverage may be affected. If we do not know where you live, you will miss important information about your coverage. Changes you need to report to your local Family Support Division office include:
09/01/07